No. You can contact Tranquil Steps Counselling directly to enquire about an appointment. You don’t need to have a diagnosis or referral to begin counselling.

You don’t need to be at breaking point to seek counselling.

You might be experiencing anxiety, relationship difficulties, grief, parenting challenges, changes in your identity, the effects of past experiences, or simply feel like something isn’t quite right.

Sometimes you may not even know exactly what you need help with. That’s okay. We can explore that together.

Individual counselling sessions are approximately 50–60 minutes.

Couples and family sessions are approximately 50-60 minutes.

There is no set number of sessions.

Some people seek counselling for a specific issue and find that a small number of sessions is helpful. Others benefit from longer-term support while working through more complex or ongoing experiences.

We’ll regularly review how you’re going and whether counselling continues to be helpful for you.

Yes. Telehealth sessions are available.

Telehealth can be a convenient option if attending in person isn’t practical or you feel more comfortable accessing counselling from your own space.

That’s completely okay.

You don’t need to prepare a speech or know exactly where to begin. We can start with whatever feels most present for you and gently work from there. Sometimes finding the words is part of the process.

Absolutely. While I have extensive professional experience working with women, children, adolescents and families, I welcome clients of all genders. Everyone deserves a space where they can feel heard, respected and supported.

Yes. I have professional experience working as a child, adolescent and family counsellor.

When working with younger clients, counselling is adapted to their developmental stage and individual needs. Depending on the circumstances, this may include age-appropriate therapeutic activities, emotional regulation, understanding behaviour, relationships, confidence, identity and navigating difficult experiences.
Parent and caregiver involvement may also form part of the therapeutic process where appropriate.

Yes. Your privacy and confidentiality are important to me.

At your first appointment, we will discuss confidentiality and its professional and legal limits so that you understand what you can expect from our counselling relationship.

Tranquil Steps Counselling is not an emergency or crisis service.

If you or someone you know is in immediate danger, please call 000 or attend your nearest emergency department.

If you need urgent mental health support, please contact an appropriate crisis or mental health service.

If you are unsure whether counselling is the right support for your situation, you’re welcome to contact me and we can discuss your needs and whether I am the appropriate practitioner to support you.

Yes.
You can stop counselling at any time. We can discuss your progress and goals throughout our work together and plan an appropriate ending when you feel ready.

You don’t need to have everything figured out before reaching out.
If you have a question that hasn’t been answered here, please get in touch.
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